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Privacy Policy

This policy is crafted in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our commitment is to responsibly handle ‘Personally Identifiable Information’ (PII) collected through our online platforms, including our website, blog, and app. PII is any information that can be used to identify, contact, or locate an individual. Please read this policy thoroughly to understand how we collect, use, protect, and manage your PII.

What Personal Information Do We Collect?

When you interact with our website, blog, or app, we may collect your name, email address, mailing address, phone number, credit card information, Customer Data, and other relevant details to enhance your experience.

When and How Do We Collect Information?

We collect information when you:
  • Register or place an order on our site
  • Subscribe to a newsletter
  • Respond to a survey or fill out a form
  • Use Live Chat or open a Support Ticket
  • Provide feedback on our products or services

Usage of Your Information

We may use the information we collect for various purposes, including to:
  • Personalise your experience
  • Deliver relevant content and product offerings
  • Respond to customer service requests
  • Process transactions efficiently
  • Follow up after correspondence (live chat, email, or phone inquiries)

How Do We Protect Your Information?

We implement various security measures to maintain the safety of your personal information. Our website undergoes regular malware scanning, and all sensitive data is encrypted using Secure Socket Layer (SSL) technology. Access to your personal information is restricted and kept confidential.

Cookies

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and interaction. This enables us to offer better site experiences and tools in the future. You can choose to disable cookies via your browser settings.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PII to outside parties without advance notice, except for partners assisting us in website operation, business management, or serving our users, under confidentiality agreements. We may release information when necessary to comply with the law, enforce our policies, or protect rights and safety. Third-Party Links Occasionally, we may include third-party products or services on our website. These sites have independent privacy policies, and we have no responsibility or liability for their content. Google Advertising We use Google AdSense Advertising, which uses cookies to serve ads. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings.

UK Data Protection Rights

In line with UK GDPR, you have the right to access, rectify, erase, restrict processing, and object to processing of your personal data. You can exercise these rights by contacting us.

Changes to Our Privacy Policy

We will notify you of any changes to our privacy policy on this page.